Frequently asked questions

<h2>Where are gifts made?</h2><p>Personalized pieces are customized in Saint John, New Brunswick, Canada. We ship worldwide.</p><h2>How long does production take?</h2><p>Most orders leave the studio in 1–3 business days. Transit time is calculated separately at checkout.</p><h2>Which payment methods do you accept?</h2><p>Visa, Mastercard, American Express, Apple Pay, Google Pay, and PayPal, processed securely at checkout.</p><h2>Can I track my order?</h2><p>Yes. Use Track order in the header or footer once you have your order details.</p>